We are completely committed to offering an easy and pleasant buying experience to all of our customers. Zen is extremely dedicated to keeping our prices competitive yet maintaining high quality. However, the "Zen way" is a ZERO pressure buying experience.
What does this mean? Well, it means we never waste your time on high-pressure sales calls. We deliver up-front quotes without ever coming into your home. And we maintain constant communication throughout every stage of your home improvement process. In addition you will experience no up-sells, no bait and switch gimmicks, just a clear and concise process. How does this sound?
We also make sure that all of our windows and doors are of the very best quality. Lifetime warranties are a given and you'll only pay once you are completely satisfied. There are no hidden costs or last minute add-ons. It's no wonder that we're one of the fastest growing window companies in Lexington. See our windows in action.
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What to Expect with the Zen Windows Process
1. Send a message by filling out the form on the right or call Dan Direct.
2. Expect a call shortly afterwards from Dan to discuss your project.
3. We will then send you an estimate and our product information.
4. If you decide to go with Zen Windows, we will send out our Installation Manager to do a measure.
5. Windows take about two to three weeks to arrive.
6. Once the windows arrive we inspect them and then we'll contact you for an install date.
7. Once the windows are installed, then you pay. Only when you're 100% satisfied.
8. Warranty Information will arrive in the mail a few days later.
9. You now have fully warrantied windows for the life of your home. How Easy is That?
We Put Customers First
ALL OUR WORK IS FULLY GUARANTEED We understand how important your windows and doors are to the look, energy efficiency, and security of your home and how our installations will play a crucial part in that experience. That's why we guarantee our work 100% satisfied.
NO UP-FRONT PAYMENT Unlike many other window replacement companies, we do not expect you to pay until you are 100% satisfied.
DIRECT ACCESS AND ATTENTION Have a problem or question regarding your installation? You'll be able to get directly in touch with the owner, Dan Grahovac. You can contact him by phone or email at email@example.com.